Legal
Support
coll8ral is B2B infrastructure for licensed LoanBrokers. Who you contact depends on your role.
Platform operations (brokers & admins)
For broker onboarding, platform configuration, billing, or technical issues on the coll8ral console:
Platform staff sign in at /admin/login. Broker staff use their broker's white-label domain (not this marketing site).
End users (lenders & borrowers)
If you are a lender or borrower, your relationship is with your LoanBroker, not coll8ral. For KYC, wallet linking, vault access, or loan activity, contact your broker's support team using the contact details on their branded site.
coll8ral does not provide investment, legal, or tax advice.
Wallet & identity (Xaman / Sumsub)
Wallet connection uses your own XRPL wallet (e.g. Xaman on testnet in dev). We never store private keys. Identity verification is handled by our KYC vendor; coll8ral stores decision metadata only, not document images.
Security
To report a security concern, email support@coll8ral.com with subject line "Security". Do not include secrets or private keys in email.